When would I need Truework?
You may need to verify your income or employment information for various reasons, including applying for a loan, mortgage, apartment, or a new job. Truework helps streamline this process.
How does Rippling work with Truework?
Rippling partners with Truework to automate employment and income verifications while keeping you in control of your data. Truework is enabled for all employees by default. You can manage your verification preferences by going to ‘Account Settings’ in the Rippling app.
How much does Truework cost?
Truework is free for both employees and employers. Authenticated institutions, such as mortgage lenders, banks, and landlords, pay a fee for Truework to complete income and employment verifications.
Can I opt out of Truework?
Yes, you can disable Truework by updating your preferences in ‘Account Settings’ within your Rippling account. However, opting out may make it more difficult to verify your employment and income in the future.
How can my financial institution verify my employment and income?
If your financial institution needs to verify your employment or income, direct them to submit a request at truework.com.
How does Truework handle my data?
As a Credit Reporting Agency (CRA), Truework follows strict Fair Credit Reporting Act (FCRA) regulations. Your data is stored securely in an offsite, SOC2/3-compliant cloud infrastructure, monitored 24/7, and backed up in multiple secure locations. Truework never shares your employment or income data without your consent.
How can I review my data?
To request a copy of your consumer data file, complete the FCRA Consumer Request form and select the option "Request consumer file". You’ll receive a secure file with your data within 14 days.
What if my data is incorrect?
Your employer is responsible for updating your employment and income data in Rippling. Once they have made the necessary corrections, email support@truework.com to request an updated employment and income verification. You may also dispute data through the FCRA Consumer Request form.
Can Truework generate an employment letter for me?
No, generating employment letters is not a feature currently supported through this partnership.