If you are using the Encompass® integration through Truework and are having trouble logging into your account, you will receive the following notification.
If you've recently changed your password on app.truework.com and had that password saved in Encompass, you'll need to update your credentials in Encompass. It is recommended to use an App Specific Password in order to avoid having this issue again in the future, as App Specific Passwords are unique to Encompass.
Please reach out to us at support@truework.com if you need any further assistance or if you would like to learn more about the integration!
© 2022 ICE Mortgage Technology, Inc. All Rights Reserved. Encompass® and the ICE Mortgage Technology logo and other trademarks appearing herein are trademarks of ICE Mortgage Technology, Inc. and its affiliates. Other company and product names may be trademarks of their respective owners.