When a business needs to re-verify your income or employment information during a financial transaction, Truework Credentials helps streamline the process by temporarily keeping a connection open to your payroll account. This avoids unnecessary delays in verification and makes it easier for you by reducing the need for multiple logins and manual updates.
How Long Is the Connection Kept Open?
Your connection remains active only for as long as necessary, but never longer than 90 days. After this period, the connection is automatically closed.
Why Do I See Login Notifications?
During this time, you may notice logins to your payroll account from an "Android" or "iPhone" device. This is normal and part of our secure technology designed to make the reverification process as fast as possible. If your connection is interrupted due to events like a password reset, we may prompt you to reconnect.
Your Data Privacy is Our Priority
At Truework, we are committed to protecting your data privacy. Rest assured that your information is safe with us.
Need to Close Your Connection?
If you'd like to close an active connection at any time, please email us at support@truework.com, and we'll handle it promptly.