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My employer uses Rippling, and I have questions about Truework.

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When would I need Truework?

There are a number of instances in which you may need to verify your income or employment information, including applying for a loan, mortgage, or new job.


How does Rippling work with Truework?

Rippling partners with Truework to automate verifications while giving employees control of their data. You can read more about the partnership here. Truework is automatically enabled for every employee. To update your verification preferences, visit 'Account Settings' in the Rippling app.


How much does this cost?

Truework is free for both employees and employers. Authenticated institutions, such as mortgage lenders, banks and landlords, pay a fee for Truework to complete income and employment verifications.


I don't want to use Truework, how do I opt out?

You can change your preference by updating your ‘Account Settings’ in Rippling. Please remember that disabling Truework will make verifying your income and employment more difficult when applying for a mortgage or other financial services.


Where do I send my financial institution to verify my employment and income?

When you apply for a loan or other transaction that requires employment and income verification, have your financial institution submit a request on


What happens with my data?

As a Credit Reporting Agency (CRA), Truework meets strict data requirements defined by the Fair Credit Reporting Act (FCRA). This means that Truework must store data for auditing purposes. Data is stored in a secure, offsite cloud infrastructure that is SOC2/3 compliant. This data center is monitored 24/7, and access is strictly controlled to authorized individuals only. Data backups are held in multiple secure locations to ensure redundancy and availability. Truework never shares employment or income data without your consent.


How can I review my data?

Email and request a copy of your consumer data file. Within 14 days, you'll receive a secure file containing your data.


What if my data is incorrect?

Your employer is the best place to start when it comes to correcting your data. They can update Rippling to reflect the correct errors in your employment and income data. Once that happens, email and ask us to send an updated employment and income verification to your authenticated institution.


Can you generate an employment letter for me?

No, this is not a feature that is currently supported through this partnership. 

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