As someone whose employer uses Truework, it is likely that you will at some point go through a verification of income or employment using our system. Here is a breakdown of what that experience might look like.
How it works: Verifiers
If you are working with a third-party verifier such as a bank or a mortgage lender, that person will be responsible for confirming that you are employed and earning the income you report. To do this, the verifier will typically go directly to your employer's dedicated landing page, available via the Truework Company Directory:
From there, they will select "Start a Verification:"
Next, the verifier will complete a request form, and purchase a verification from Truework.
***Note that you, as an employee, should never be charged for this request. If the verifier charges you for a Truework request, please write in to firstname.lastname@example.org to request a refund.
How it works: Employees
Once the verifier has submitted a request, you will receive a consent email from Truework.
Click "Review request" to see what data your employer has provided Truework. This is your opportunity to review what we have on file, and either approve or deny the request. We want to give you final say over who sees your employment data, and we also want to make it possible for you to report any possible errors in that data before it gets sent to your verifier.
What happens once I approve a request?
Once you approve a request, Truework will provide the data you reviewed to your verifier as quickly as possible.
If you have any questions about a request, or would like to check in on its status, you can always reach out to our support team via email@example.com. Our phone line is also available at 1-833-878-3967